To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.
Kayla P., 02/01/2021
I went to Advance Auto Repair and I wish I would have been going to this place with my car troubles! And being a women, you already know how many mechanics try to take advantage of us. The man here did not do that or make me feel like I didn't know what I was talking about. He was very polite and upfront with my car. The pricing is amazing so is the service! I will definitely be coming back for my car to get worked on. Highly recommend this place!